Veterinary Urgent Care Practice Manager - Solon, OH
Veterinary Practice Manager
Lead Operations. Empower Teams. Deliver Impact.
At AcutePet Urgent Care, we're reimagining urgent care for pets - and it starts with leaders who are ready to drive operational excellence while fostering a supportive and collaborative culture. We are expanding our operations in Solon, OH later this Fall to meet the community's needs, delivering emergency-level care in an urgent care setting with a pace and schedule designed to support both exceptional medicine and the well-being of the professionals providing it.
As Practice Manager, you'll be the operational backbone of the hospital, ensuring that our team, clients, and patients have the support they need to thrive. From overseeing daily workflows and financial health to mentoring staff and enhancing client experiences, you'll play a pivotal role in shaping a high-performing, compassionate, and efficient hospital environment. You’ll partner closely with your Managing Veterinarian and collaborate with AcutePet’s home office team to ensure your hospital runs smoothly, medically, operationally, and culturally. You’ll also represent your hospital within the local veterinary community, building positive relationships with general practices, referral hospitals, and neighborhood partners.
Whether you're an experienced veterinary practice manager or a seasoned operations leader from a healthcare or service industry background, this is a unique opportunity to make a meaningful impact in a mission-driven setting.
Founded by experienced DVMs, AcutePet is led by veterinary professionals who understand what it takes to support high-functioning teams and create sustainable, well-run hospitals. Our leadership is committed to building an employee-centric culture where teams are supported, empowered, and heard, no matter their role. With guidance from our Chief Medical Officer, a board-certified criticalist, and a network of Managing Veterinarians and Practice Managers, we equip our teams to deliver exceptional, emergency-level care in an urgent care setting, with the confidence that comes from trusted leadership.
What It’s Like to Work Here:
We’re a team of kind, capable people who show up for each other and our clients. That means collaboration over hierarchy, mentorship without micromanagement, and a culture where every team member matters.
What We’re Looking For:
3+ years of experience in veterinary, healthcare, or service industry management
Proven ability to lead and develop high-performing teams
Strong financial acumen, including budgeting, payroll, and reporting
Familiarity with inventory management and scheduling systems
Excellent communication and conflict-resolution skills
Comfort serving as a liaison to the local veterinary community and external partners
Commitment to building an inclusive and collaborative culture
Availability for evening or weekend shifts as needed
We’re Committed To:
Supporting the mental and emotional well-being of our teams
Offering pay that reflects your experience, role, and contribution to our mission
Building an inclusive and collaborative culture
Delivering accessible, affordable, high-quality care to our communities
Compensation and Benefits
Competitive base salary range, commensurate with experience, and bonus structure
No overnights or major holidays
Up to six weeks of paid parental and adoptive leave
Paid time off to support your wellness and life outside of work
100% company-paid health, dental, and life insurance premiums
Additional employer-sponsored vision, disability, HSA, 401(k), and Employee Assistance Program
Employee pet care discounts
Dedicated work time for mentorship and 1:1 growth conversations
Support for ongoing training and continuing education, including CE opportunities
Ready to be part of something meaningful?
Apply today and help us shape the future of veterinary care!
AcutePet Urgent Care is an equal opportunity employer. We celebrate and support inclusion and are committed to empowering diverse experiences, skills, and perspectives within our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.